Given that many of you speak Spanish and French as your first language, we thought we’d find out what accountability tools are out there in Spanish and French. Some of these you have probably already seen, but some should be new. Feel free to share here any tools in French or Spanish you have found useful with the rest of the Standing Team!
ECB Project
The ECB Project website has several accountability tools in Spanish and French, like the Good Enough Guide (GEG). For more on the GEG, see this previous blog post.
GEG Training and Communication materials in Spanish and French. These include posters, leaflets, films and training guides.
For developing these GEG materials yourself, use this guidelines: Technical guidelines in Spanish and French.
Sphere
Sphere Handbook in Spanish; Sphere Handbook in French
Active Learning Network for Accountability and Performance in Humanitarian Action (ALNAP)
You can use ALNAP’s Evaluative Reports Database to search for documents in French or Spanish. You can search by agency, year, country, region, keyword (i.e. accountability, coordination, etc.) and type of document (i.e. evaluation, lessons paper, manuals, articles, etc.).
Groupe URD (Urgence Réhabilitation Développement)
Groupe URD is a non-profit research institute which works on evaluations, methodology and training to improve humanitarian practice for crisis-affected populations.
URD website in Spanish URD website in French
The Participation handbook for humanitarian field workers contains detailed practical advice on the participation of affected people in humanitarian action. Chapters can be downloaded in Spanish or French.
The Quality COMPAS is a Quality Assurance method in the humanitarian sector which comes equipped with its own set of tools, training modules and consultancy services.
Quality COMPAS in Spanish and French.
COMPAS training modules in Spanish and French.
Humanitarian Accountability Partnership International (HAP)
Case studies and tools in French and Creole
Materials for building staff awareness on quality and accountability and Quick reference tools for staff in French and Creole
Sharing Information in Creole, French and Spanish
Participation in French
Handling Complaints in French and Creole
World Vision
These structured discussion guides for beneficiaries and staff to improve accountability in the field were developed in Sri Lanka in order to evaluate the impact of World Vision’s Humanitarian Accountability Team. In Creole and French.
Here are one page visuals showing the steps to set up and run a complaints mechanism in French and Creole. These were developed in Haiti in 2010.
Christian Aid
Check out some accountability cartoons in Spanish!
Catholic Agency For Overseas Development (CAFOD)
Accountability Briefing: Handling Community Feedback / Complaints provides a basic step-by-step guide for partners of CAFOD to handle community feedback and complaints as part of development and/or humanitarian projects. Available in Spanish and French.