Archive for the ‘Good Enough Guide’ Category

Eating healthy is a virtue not many would dispute. But even though we all know that we should get a variety of nutritious foods every day to keep ourselves and our families healthy, the demands of daily life often help us rationalize dietary shortcuts. As one mother told me, “With all the work I have to do, I don’t have time to cook all these complicated recipes. I know we should eat more healthy food, but the kids don’t like it. They just want to eat the regular stuff.”

The sentiment is instantly relatable and one that could easily be heard in family households across the U.S. But it wasn’t a suburban American mother rationalizing her family’s habit of eating fattening foods. The explanation came from a farmer in a remote hamlet in Timor-Leste during a focus group discussion (FGD) about the high incidence of malnutrition in the impoverished country. Although a variety of nutritious fruits and vegetables are sometimes available and accessible in local markets—and in many cases growing unattended in natural areas around houses and farms—poor Timorese families often limit their meals to a repetition of starchy staples.

MAP: Sara Gonzalez, Carole Reckinger

The FGD was one of many conducted as a qualitative compliment to a midterm evaluation of a Food Security project being implemented by Mercy Corps. The FGDs were aimed at capturing unexpected feedback from beneficiaries. The regular evaluation measured progress toward program targets, which include increases in on-farm production and household incomes, reductions in post harvest loss, and the establishment of small businesses to support those efforts. By looking beyond the original targets and ensuring that the program is accountable to the communities it hopes to benefit, Mercy Corps learned about key food security issues it hadn’t been addressing—such as food preference and climate change—and added project activities to address the gaps.

I joined the AIM Standing Team in 2011 while working as M&E and Food Security Advisor with Mercy Corps in Indonesia and Timor-Leste. As a member of the Standing Team I’ve had the privilege to participate in engaging and well-designed workshops in both Jakarta and Casablanca. By Joining the Jakarta workshop I became an official Standing Team member, helping to advance Mercy Corps’ commitment to accountability and to the ECB consortium. Among the things we covered was how to sell accountability,” and, in fact, membership on the Standing Team itself has been an important lever to prioritize accountability. Charged with conducting the midterm evaluation in Timor-Leste, I was able reference the Standing Team, the blog, and the Good Enough Guide. And even though AIM materials are emergency focused, the food security project team saw the value of including open-ended feedback from beneficiaries in the study.

The workshop in Casablanca emphasized the fact that communication is an essential component to promote accountability and transparency. Communication in projects is not just about sharing information. It can also be used for trust building, conflict resolution, effective participation, and provision of psychosocial support. Participatory activity is better documented by photography and video, and they convey a human context that is impossible to capture any other way. After the workshop, I put a heavy emphasis on applying photography and video to Mercy Corps projects. I created a photo essay and video for a spice market development project in Eastern Indonesia, a photo essay and video for a food security project in Timor-Leste, and another video for an aquaculture project in Timor.

The final visual communication products made the voices and experiences of beneficiaries far more prominent in otherwise dry technical reports and presentations for donors and partners. More importantly it helped to improve understanding and buy-in of the project efforts among the communities, in the government, and even within the project team at Mercy Corps. Projects often have many disparate components, and the overall vision can be lost or confused. By using voices, stories, and images from the communities where we work to bring project activities together under a shared vision, understanding and buy-in is improved among all project stakeholders. When the vision is shared, relevant new ideas and feedback can converge to strengthen it.

In response to feedback from the community during the evaluation in Timor-Leste, Mercy Corps added activities to help farmers reduce risks from climate change—such as crop diversification—and to encourage household diet diversification. Both initiatives require that the community be willing to buy, cook, and eat food that they typically wouldn’t. Using research undertaken by UNICEF and Timor’s Department of Health, we created a cookbookof locally appropriate dishes. The dishes included vegetables that Mercy Corps has begun to support the seed replication for among project farmers, as well as tilapia fish—supported by an aquaculture development component of the project.

PHOTO: Tom Pfeiffer

To disseminate the recipes and ignite community interest, the project funded 50+ community food events where the books were made available to all. Each event included music by a local band and at least four recipes were cooked at each by community members and shared. Mercy Corps limited its presence in order to build community ownership of the events. The project video is entirely in the local language and includes the testimony of several community stakeholders. The video is shown at the food events and other community meetings, helping to communicate the vision of the project and solicit continued relevant feedback from the community.


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In July, 28 humanitarian practitioners from 22 organizations met in Kenya for a 6-day course on “Enhancing Quality and Accountability in Humanitarian Action.” organized by the Inter- Agency Working Group (IAWG) – Quality and Accountability Sub Group and the Food and Agriculture Organization of the UN (FAO).  The course resulted in compiled recommendations and proposals to be presented to the various Quality and Accountability (Q&A) initiatives.  Below is a summary of some of the key recommendations.  You can read the entire report here.

Recommendations to Q&A initiatives from field practitioners

  1. Consolidate core standards and cross-cutting issues in Q&A initiatives to simplify work for field practitioners and ensure consistency.
  2. Share experiences and reports to communicate what is or is not working in Q&A.
  3. Increase advocacy for capacity building, funding, and resource mobilization.
  4. Establish Q&A advisors at main humanitarian hubs in the field.
  5. Evaluate implementation of Q&A standards by humanitarian organizations.
  6. Conduct an independent evaluation of Q&A initiatives in the last 20 years using the Organisation for Economic Co-operation and Development – Development Assistance Committee (OECD-DAC) criteria.
  7. Support increasing partnerships between Q&A initiatives, governments, universities, donors and other stakeholders.

Recommendations to Q&A initiatives on cross-cutting themes

Participants ask questions during the panel discussion

Recommendations were also made on specific themes such as: quality and accountability in remote contexts, complaints and feedback mechanisms, and linking emergencies with early recovery and development. 



Proposal for issues that should be included in all Q&A initiatives

Issues related to people themselves: Issues related to context:
  • Gender
  • Life-threatening diseases (HIV/AIDS, cancer, etc.)
  • Disabilities
  • Children, youth, and elderly
  • Psychosocial issues
  • Protection and security (including “do no harm”)
  • Linking Relief, Rehabilitation and Development and Disaster Risk Reduction and Management
  • Environment

Good Enough Guide table at the Share Fair

The final day of the course was a share fair funded by the ECB Project.  The share fair enabled participants to present and discuss in small groups with external stakeholders the various Q&A initiatives as well as transversal themes, based on the 2-page papers developed during the course.  This event was attended by 90 participants including donors, NGOs, UN agencies and media.

All background materials for the course have been posted to www.disasterriskreduction.net.

Discussing the Good Enough Guide

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We are happy to announce that the full Good Enough Guide Training of Trainers (GEG ToT) training modules are now available on the English, French and Spanish versions of the ECB website. 

This website contains all the information you need to conduct a Good Enough Guide Training of Trainers, including an agenda, activity guidance, PowerPoint presentations, and notes and tools for trainers.  The entire resource package in each language is also available for download as zipfiles.

Take a look and give us your feedback! 

Please share any experiences using this training tool with Katy Love at klove@care.org.

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